London: 0203 915 6707
Bournemouth: 01202 879353
Kent: 01634 365822

House Removals

Moving home is often considered as one of life’s most stressful ventures, but you can alleviate a lot of the pressure by choosing the right home removals service. You may only move home once or twice in your lifetime –
we are moving homes every day! That’s why we believe Reliable Removals & Storage Ltd are the right choice for you.

Moving Home

Our house removals team provide a personal, flexible and quality home moving service across London, Essex, Kent, Bournemouth, Gravesend, Dorset, Maidstone, Medway & Swale. Our easy quotation system beforehand to a courtesy call before the big day, we make sure you know exactly what’s coming and when.

Our pledge to you: you will receive a personal service, your possessions will be handled with love and, if you find a better price, well match it!

Our House Removals Coverage:

House Removals London

Our house removals London service covers:
Barking and Dagenham
Barnet
Bexley
Brent
Bromley
Camden
City of Westminster
Croydon
Ealing
Enfield
Greenwich
Greater London
Hackney
Hammersmith and Fulham
Haringey
Harrow
Havering
Hillingdon
Hounslow
Islington
Kensington and Chelsea
Kingston upon Thames
Lambeth
Lewisham
Merton
Newham
Redbridge
Richmond upon Thames
Southwark
Sutton
Tower Hamlets
Waltham Forest
Wandsworth

Call us and get a free London house removals quote:  0203-915-6707

House Removals Essex

Our house removals Essex service covers:
Chelmsford
& Surrounding Essex areas

Call us and get a free Essex house removals quote: 01268-646064

House Removals Kent

Our house removals Kent service covers:
Ash
Ashford
Aylesford
Bexleyheath
Broadstairs
Canterbury
Chatham
Cranbrook
Crayford
Crockenhill
Dartford
Deal
Dover
Dunton Green
Dymchurch
Faversham
Finglesham
Folkestone
Gillingham
Gravesend
Hamstreet
Herne Bay
Hextable
Hildenborough
Hythe
Kemsing
Kent
Maidstone
Marden
Margate
Meopham
New Ash Green
New Romney
Newnham
Old Bexley
Rainham
Ramsgate
Rochester
Sandwich
Sevenoaks
Sheerness
Sittingbourne
Stone
Strood
Sutton Valence
Swanley
Tenterden
Thanet
Tonbridge
Tunbridge Wells
Welling
Westerham
Whitstable

Call us and get a free Kent house removals quote:
Gravesend house removals: 01474-230-013
Kent house removals: 01634-365-822
Maidstone house removals: 01622-419-639

House Removals Swale

Our house removals Swale service covers:
Faversham
Queenborough
Sheerness
Sittingbourne
Swale

Call us and get a free Swale house removals quote: 01795-250-035

House Removals Medway

Our house removals Medway service covers:
Chatham
Gillingham
Medway
Rainham
Rochester
Strood

Call us and get a free Medway house removals quote: 01634-365-822

House Removals Dorset

Our Dorset & Bournemouth house removals service covers:
Bournemouth
Christchurch
Dorset
Poole
Portland
Purbeck
Weymouth

Call us and get a free Bournemouth house removals quote: 01202-879-353

Call us today to arrange a free, no-obligation survey

Kent House Removals : 
Medway  : 01634-365-822
Maidstone : 01622-419-639
Swale : 01795-250-035
Gravesend : 01474-230-013

London House Removals : 
South West London :  0203-915-6707

Essex House Removals : 
Essex :  01268-646064

Dorset House Removals : 
Bournemouth :  01202-879-353

£  GET A HOUSE REMOVALS QUOTE

STEP 1: CALL US
We’ll be able to confirm a date for your FREE survey there and then
STEP 2: THE HOME VISIT
One of our surveyors will come and visit you for a free, no-obligation consolation. We’ll get back to you with a conformation of price the very next day.
STEP 3: DATE IN THE DAIRY
You accept our quote because we are reliable, reasonable and you love us. Then we book your home move date in the diary.
STEP 4: OPTIONAL EXTRAS
If you’ve paid for any optional extras, such as boxes or our wrapping and packaging serious, we’ll be around before moving day to deliver these to you and get everything packed up.
STEP 5: THE LOAD-UP
After meeting your home removals team your Crew Leader will check everything is in order. We’ll then clear gangways, protect flooring & dismantle where necessary. We’ll carefully load up your entire household content into our removal vehicles.
STEP 6: THE UNLOAD
We’ll head straight to your new property, ready to take action as soon as we get to your new home. Then we’ll unload and place your possessions just where you want them.
STEP 7: ENJOY YOUR HOME
Unlike some, Reliable Removals won’t leave your home looking like a tip! You can trust us to leave everything organised. Our move managers will confirm you’re happy that everything has arrived safe and sound. Then we will leave you to enjoy your new home.

Our House Removals FAQs – Transportation:

How Much Notice is Required For a House Removal?

It is always best if you can give as much notice as possible. On average, Reliable Removals and Storage vehicles are booked at least 7-14 days before the day they are required for house removals, this gives us time to prepare to ensure your move goes smoothly.

Cancellation charges can apply so please do not book your house removals until your sale is confirmed and your move is certain.

What Will be the Size of My Removals Crew?

The amount of movers required to help during house removals is dependent on the quantity and size of items we have identified in our home survey. This means your removals crew could range from two to five loaders, our priority is to make sure you have the essential removals crew and transport for a quick and organized move.

What Size of Removals Vehicles are in your Fleet?

Our fleet of removals vehicles comprise:

  • Man and Van – the smallest of our removals vehicles and is suitable for studio flat and flat-share moves
  • Luton Van – is the largest of our vans and suitable for 2 bedroom house / flat moves
  • 7.5 ton removals lorry – the 7.5 ton lorry is the king of the removals world and suitable for 3 to 4-bedroom house.
  • 18 ton removals lorry – is the biggest lorry of the removals world and is ideal for a large family house move.

How Do I Know What Size of Removals Vehicle I Will Need?

The size of the removals vehicle is decided by us, we will always designate the perfect removals vehicle to suit your requirements so you don’t have to worry. To ensure your vehicle is the correct size we do a home survey of your home; taking into account quantity, size, and height of your items, so we have the appropriate van needed to transfer them safely during house removals.

If a home survey cannot take place we will use information supplied by you to determine the necessary size, this is all dependent on the accuracy of your information so please be truthful.

Reliable Removals has a total of 15 vehicles, including the economical 3.5-ton Luton vans and 18 Ton removals lorry suitable for very large 5-bedroom house that are the perfect vehicle to make house removals run like clockwork.

Why Not Just Hire A Man with A Van?

You could do this but there are certain factors to consider such as insurance and reliability, for example can you be sure they will definitely be there and on time? There needs to be a level of accountability that you can depend on.

With almost 25 years of experience, Reliable Removals knows the correct procedures for efficient and smooth-running house removals and will try their best to make sure they are on time. In our fleet of removals vehicles we offer a man and van service with a loading capacity of 8 to 14 m3 and a larger Luton van.

What If One Removals Vehicle Is Not Sufficient?

We make sure to assign a removals vehicle with the correct capacity for your items, but if there is ever an instance where one vehicle does not suffice we will use a second one if it is available. Alternatively, we can also make a second trip after unloading at your desired delivery address to pick up everything else.

Our skilled removals crew always work quickly to make sure all your goods are moved safely and in their entirety for stress-free house removals.

Can I Accompany You in the Removals Vehicle?

Unfortunately, it is not likely we will have room in the removals vehicle for you as our teams consist of two or more people in order to carry out house removals as quickly as possible.

Is it Possible to Move House on Weekends and Bank Holidays?

We are happy to do house removals any day of the week, even bank holidays. However, it should be noted prices may vary on certain days to account for the extra cost of removals crew.

Will I Need to Organise Parking for the Removals Vehicle?

To ensure house removals go as efficiently as possible we recommend organising parking ahead of schedule. So, if it is difficult to park directly outside your property you will need to get in touch with your local council to organise a parking space for the removals vehicle.

For enquiries about the size of the removals vehicle and room required to park, just contact us and we will provide the necessary information. If there are any parking fines incurred on the day of your house removal we will have to add it to your bill.

Are you Able to Park Your Removals Lorry on a Yellow Line When Loading?

There is a maximum of 20 minutes allowed when parking on a yellow line to load and unload for house removals. If it is necessary we can park for a longer amount of time on a double yellow or yellow but only if you consent to paying for the parking ticket. A standard parking ticket in London can be up to £65 but this will vary depending on where you are located.

Will You Be Able to Organise the Parking?

Yes, we can take care of arranging the parking for house removals if you agree to pay an additional cost.

What Time Should I Expect the Removals Vehicle?

Usually our removals vehicle will arrive at your address in the morning hours, ranging from 8 to 9am. But this can all be dependent on your schedule and desired time of arrival at the delivery address. To ensure we arrive at a suitable time we will work with you to organize a plan for the day. It is always possible delays can occur but you can depend on our crew to always turn up ready and organised for all house removals.

How Long Do House Removals Take?

This is never concrete as there are a certain number of aspects that will affect the overall time of house removals. The most significant factors are the amount of items you wish to move and the distance we will be moving them. Another aspect that will affect time is the accessibility, for example loading will take longer if we cannot park our removals vehicle directly outside your house due to parked cars or other obstructions.

How Long Will the Transport Take?

House removals vans/ lorries will generally have a maximum speed of 50-55mph, this means we will take longer to get to the address than you will, depending on how far away you are moving. There are also regulations in place that if it is over 200 miles the driver will need to take a break of at least 45 minutes. Considering the aforementioned aspects and other factors like traffic and roadworks, an exact time is difficult to determine, it all depends on the circumstances.

Our Top Packing Tips When Moving House

1. Declutter – why schlep unused items? Sell them online, give to charity and recycle (find your nearest recycling centre via recycle-more).

2. Pack early – as a very rough guide anticipate two months for a average family home and a month for a flat.

3. Essentials – Prepare a box of essentials comprising e.g utensils, toiletries, instruction manuals… champagne and transport in your own car.

4. A room at a time – this will help you stay organised, give an indication of what removals vehicle you require.

5. 20lb – try and limit each box weight to circa 20 Lb so no one breaks their back and, ensure the box can take the weight.

7. Gaps – Fill empty gaps with newspaper to protect items.

8. Label – Label your boxes (on the sides of the boxes) and color code for each room.

Our House Removals FAQs – Moving Items:

What Items Cannot be Transported in the Home Move?

We cannot transport any gases or flammable liquids in any container. Additionally, paint and oil are also not allowed as there is the possibility they can leak and damage your other items, this also applies to food and drink which carry the same risk. Further items that cannot be submitted for house removals for legal reasons include ammunition, drugs and firearms. For more information and details on excluded goods please contact us.

Can You Transport My High Value Items Such as Pianos, Fine Art and Antiques?

Yes, we would be happy to help you move these valuable items safely and securely, with a wealth of experience in house removals under our belt, we are as comfortable moving them across the UK as we are transporting them overseas.

Can I do my own packing?

Put simply, yes, but its important you’re aware of how this may affect your insurance, most companies only provide cover if boxes are crushed or dropped. If you decide to pack your own belongings, please ensure you use boxes of a suitable size and strength and seal them carefully. We recommend against using open top boxes due to being difficult to stack and increasing the likelihood of damage. Please don’t hesitate to contact our removals team if you are unsure of box type or size as we can provide you with some.

Can I use standard boxes for packing my possessions?

In short, yes. Our removals team recommends that you leave packing delicate and fragile items to the professionals however if you decide to pack your own fragile items double walled corrugated cardboard boxes should be used. For extra care use styrofoam peanuts and wrap items in tissue paper. For non-breakable items normal household boxes can be used. Please see the question bellow for queries regarding our box provision service.

What size are removal boxes?

Our house removals team uses a variety of boxes however there are two main types; a book box (8″ x 13″ x 13″) and a general purpose box (18″ x 18″ x 18″). The book box can be used for heavier objects as well as books, the smaller size prevents it from being over-filled and can subsequently take heavier objects.

Where can I get boxes from? Do you provide them?

Many retailers such as Ikea and Staples sell both boxes and moving packages which includes boxes and bubble wrap. If you’re on the hunt for a good deal try asking your local supermarket if they have any boxes they plan on throwing away as you might get these for free! However, we recommend using these boxes for non-breakable items and sealing them with care to avoid breakages during the move.

Will You Dismantle and Reassemble My Furniture?

All your furniture will need to be dismantled prior to the house removal date unless it is agreed upon in your quote. If this is the case our staff will disassemble all the required furniture for you. In order for us to prepare you will need to confirm this service when we are putting together your quote, this cannot be requested on the day of house removals.

Can we disconnect and reconnect washing and/or drying machines for you?

Yes! Our removals team disconnects and reconnects for the majority of appliances for you, this service is included within the original price quoted. We are unable to disconnect gas cookers and a couple of other appliances so please double check any queries with your surveyor prior to the removal date.

Do I need to empty out the fridge and freezer prior to moving?

Fragile items e.g. glass jars and bottles should be removed to prevent breakage however any other foods/beverages can stay put, well… unless you’re moving abroad then we suggest finishing any consumables before the big move! Our removals team load the fridge and freezer last and unload them first to ensure your food stays fresh (phew).

Will you empty my loft?

Loft emptying is included within our house removals service… so long as its safe to do so! We require that your loft is accessible by a fixed staircase or ladder and has sturdy flooring and lighting. If these criteria are not met please empty your loft prior to the removal vans arrival.

How big is a storage container?

We offer a variety of different storage containers. Industry standard containers are 7ft x 5ft x 8ft, made from timber and can hold 250 cubic feet of goods however we also offer 20ft and 40ft storage/shipping containers. Our containers are designed with the intent of being loaded onto and off of custom built vans preventing any chances of damage during the removal process.

When moving home how to dispose off…

Hazardous Materials

When moving house, you may be surprised as to how much hazardous materials you may have accumulated.

Batteries – commonly you can now dispose of at your local large supermarket

Find your nearest hazardous waste disposal site for the following:

  • Boxes of paint
  • Cleaning products containing bleach
  • Fluorescent tubes
  • Pesticides
  • White goods (e.g. refrigerators)

Recycling Items

For disposing of various household items , we recommend you check out recycle-more’s very useful “what to do with..” recommendations

Our House Removals FAQs – Payment:

How do I pay for my removal?

Once the quote for our removals service is accepted we require 50% of the total to be paid upon the initial booking and the remaining payment to be made the day before the move. Payments can be made using credit or debit cards.

Do I have to pay VAT?

VAT is a legal requirement in the United Kingdom and it will appear on the removals quotation given.

What happens if I go over the hours agreed?

The only way you will receive additional charges is if you have opted for our man and van service or if the original terms and conditions have been breeched. Please ensure you are familiar with our T&C’s prior to the removal date to ensure you don’t receive additional charges.

What if I need to change my removal date?

We get it, life happens and things change. Changes can only be made subject to availability so we recommend you let us know asap for the best chance of securing your preferred removal date.

What do I do if I need to cancel the removal service?

We understand, circumstances cannot always be controlled so we have a fair cancellation policy in place. For details on our cancelations please speak to your surveyor and check our terms and conditions.

What happens if there is a breakage during the move?

Our house removals team prides themselves on taking care of your belongings. However, if this unlikely event does occur we deal with claims efficiently and amicably.

Are my items insured?

Yes! Reliable Removals is a member of the National Guild of Removers and Storers and are required to carry insurance. We recommend talking to your surveyor and read the terms and conditions before the removal date.

Moving Home From / To…

What are the best ways to cut costs when moving?

1. Packing – Do all, or some packing yourself this minimises the hours required from our removals team

2. Move mid-week and avoid Friday – Why should Friday be avoided? Friday seems like it would be the ideal moving day as it gives you the weekend to settle into your new place without having to take additional time off work but in reality it is the worst day of the week to move. Additional fees apply on Fridays and if any problems or delays arise they will not be dealt with until Monday and additional fees may subsequently occur.

3. Try and avoid peak moving season (April – September)

4. Pack and plan well – impeccable organisation will avoid costly mistakes and minimise the time spent required by our removals team.

5. Declutter – there is no point paying to move objects that you wont use again.

6. If you can, avoid being taxed! If you’re moving because you have been offered a new full-time job and your new home is at least 50 miles from your previous home you can deduct the cost of transporting, storing and packing your household goods from the next year’s tax return.